RICOH THETA is not recognized even when the camera unit and computer are connected with a USB cable.
The camera may have frozen.
Push and hold the power button and wireless button simultaneously (for 6 seconds or longer) on the camera. After the camera has reset, push the power button again.
With a Mac, changing the USB port may solve the problem.
Do you have access to a Windows 10 computer 1709 Fall Creators Update you can try it on as a test? Maybe your friend has another computer? Try different USB cables.
Sorry for the confusion. I should have pointed that guide out to you earlier. The THETA V is new and we’re still trying to share information. The main thing is that you have it working now.
Let us know what you’re using the live streaming for. It’ll be great to share ideas and tips.