Theta refuses to register on Theta UVC register


#25

Wow, this is new and important information. I didn’t realize this. thanks.


#26

@CaptainsVoyage
try to unzip attached folder and run the Theta UVC register app
from the RICOH folderRICOH.zip (232.9 KB)
it is v1.04 for Mac
if it runs it is do to installation trouble
Regards
Svendus

or waite for to morrow
What do you think @codetricity :slight_smile:


#27

Windows Blender - VLC are chrashing here
VLC media player
2.2.4 Weatherwax
have send them a report
got the ansver
There was an error while transferring the data to the FTP server.
Thanks a lot for the help.

16-9 RICOH THETA S are running


#28

VLC on OSX are running but it eats up the ram+swap (16 G)

VLC media player 2.2.4 Weatherwax


#29

Hi @Svendus I’ve followed the installations instructions to the “T”, but I can’t seem to get the “Register” button to enable. Help?!

I’m using a macbook pro and have the the below:

Installed the latest RICOH THETA app
Installed the latest RICOH THETA UVC app
Restarted my computer
Launch the UVC app
Plugged the (Switched off) RICOH THETA camera
(nothing happens)
repeated the above several times… no luck
*Checked to ensure the latest firmware
*I’m running as an Admin on my MB pro


#30

Do you have a THETA S or a THETA V?

Does the MacBook Pro have a standard USB port or are you using an adapter to convert the USB cable that came with the THETA to connect to your Mac? If so, try a different adapter.


#31

@Bronson_Chan Hi be sure you have the latest Adobe Air installed
Regards Svendus

we are running Mac os High Sieera


#32

good point. that is probably the problem. thanks for the tip. :slight_smile:


#33

if You for some reason have Adobe blocked in the firewall on a mac or PC it will not install automatically
when installing the RICOH THETA app :wink:


#34

It’s a THETA S.

I’m not using any sort of adaptor to connect. It is connected through using
the cable that came with the camera. I

  • note that it detects the camera when connected (the power button will
    have a green light lit)

#35

Do you know what version of Mac OS X you are running and what version of Adobe Air?

This article has information on determining your Adobe Air version

https://helpx.adobe.com/air/kb/determine-version-air-runtime.html


#36

OS X El Captain version 10.11.6

I downloaded and installed Adobe air just yesterday so it should be running
the latest version (27.0 I believe)


#37

Just doubled checked in the directory


#38

I just recently bought a Theta V and also am having this kind of trouble, I did all the workarounds stated in this thread and also tried registering it on another PC and it still doesnt work :frowning:


#39

Thanks for the extra info. It’s a little difficult for me to test this as I don’t have a normal Mac. I have a dual-boot Windows 10 machine that can also boot into Mac OS X. @jcasman has access to a normal Mac and I’ll try and see if he can run more tests.

Note that the THETA V and the THETA S use different drivers. For @Florendo_Holgado, the driver is the “THETA V” driver. For @Bronson_Chan, he needs to use UVC Blender with the THETA S. This is because the THETA V outputs the live stream in equirectangular and the THETA S outputs the stream in dual-fisheye.

The problems with the THETA V and the THETA S on a Mac may not be related.


#40

I tried updating to the latest driver for Theta V and is now currently on 1.10.1, along with that I also downloaded the latest Adobe Air. Still to no avail, it’s very frustrating… I really need to use the live stream feature on our upcoming event :frowning: I hope someone who has a Theta V and has encountered this issue and gained a resolution can help out.


#41

I think if you upgrade Your System to Yosemite, Sierra or Even High Sierra
you solve the problem.
All right the new look :eyes: in OSX migth be frigtening if you love the clacic look on El Capitain, but leaving all the bugs upgrading makes it easy to get uset to the new environment in the new better system :heart_eyes:


Regards Svendus


#42

https://theta360.com/en/support/faq/c_01_v/8/

RICOH THETA is not recognized even when the camera unit and computer are connected with a USB cable.
The camera may have frozen.
Push and hold the power button and wireless button simultaneously (for 6 seconds or longer) on the camera. After the camera has reset, push the power button again.
With a Mac, changing the USB port may solve the problem.

Do you have access to a Windows 10 computer 1709 Fall Creators Update you can try it on as a test? Maybe your friend has another computer? Try different USB cables.


#43

I finally got it to work using this guide link

I believe the UVC 4k driver bypasses the need to register via UVC blender.

Thank you codetricity!


#44

Great that you got it up!

Sorry for the confusion. I should have pointed that guide out to you earlier. The THETA V is new and we’re still trying to share information. The main thing is that you have it working now. :slight_smile:

Let us know what you’re using the live streaming for. It’ll be great to share ideas and tips.