This information is from the official Ricoh site. As the support path differs depending on country, please go to the main theta360.com site for information in your country. I’m showing the path in the US as there’s been questions about how get get support or repairs in the US.
Who should I contact for repairs? Can I bring the device in to be repaired?
In the US
For consumers in the United States only who require servicing of their Theta Product, please visit
for further information.